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FAQ

Is ETD MGMT suitable for my business size?

Absolutely. ETD MGMT is built for startups and SMBs. Start lean with CRM, quotes→invoices, expenses/banking, and a client portal; add projects, time tracking, tickets, inventory with PO/SO, POS, and subscriptions as you grow. It scales smoothly from 1 to ~150 with granular roles, approvals, and audit-ready numbering when your team expands. Multicurrency/tax and a REST API make it easy to connect Stripe, e-commerce, phone systems, and AI—so you get enterprise-style capability without enterprise bloat. 

Can I integrate ETD MGMT with my existing software and applications?

Yes—ETD MGMT plays nicely with the tools you already use. It has a REST API (JSON) for developers, plus hooks/webhooks for event-based integrations. Out of the box you can connect payments (Stripe/Paypal) and email; for storefronts and ops, use ready-made connectors or the API for WooCommerce/Shopify, and sync accounting via QuickBooks/Xero using CSV or Zapier/Make. Phone/CRM workflows work with SIP/Asterisk (click-to-call, screen pops), and access control can tie into LDAP/SSO. Bottom line: start with low-code options, and when you need more, the API and modular architecture let you go deep without heavy rewrites.

What kind of support does ETD MGMT offer?

ETD MGMT offers right-sized support for startups and SMBs: self-serve docs, how-tos, and a company wiki with videos and tutorials; in-app guidance and email/ticket support during business hours; and optional managed onboarding, data migration, and admin training. For teams that need guaranteed response times, we provide priority SLAs and proactive health checks. And when uptime is critical, Elite Support delivers 24/7 coverage—including emergency support—so you can reach us anytime.

How secure is the ETD MGMT System?

ETD MGMT is built with practical, business-grade security: end-to-end HTTPS/TLS, optional 2FA, strong password policies, role-based and object-level permissions, audit logs, IP allow-listing, and SSO/LDAP support. Data is protected with encrypted backups and at-rest encryption options, and our managed deployments add hardened servers, firewalls/WAF, least-privilege access, regular patching, and proactive monitoring. Security isn’t just technical—it’s a duty: when you run a company, you’re responsible not only for client satisfaction but for the staff and families who count on you. That’s why Elite Tech Designs manages critical systems to the highest standards and is registered, licensed, insured, and ISO “pending.” Remember, any system is only as reliable and secure as the company running it—ETD MGMT pairs proven controls with accountable stewardship so your operations stay safe as you grow.

What if my company or I do not fit into a plan?

We will make a plan to fit you. The above is just to give an idea of what it would cost. ETD MGMT can fit virtually any realistic budget. Start lean with just the core modules you need and add features as you grow—no bloated bundles. Our plans are transparent, with optional add-ons like data migration, admin training, and Elite Support (24/7, emergency-ready) so you only pay for the value you need. Tell us your budget and lets see what we can do.